PRICING

Pricing is established based on services requested and is subject to change regardless of any prior posted or agreed notice according to these terms and at the groomer’s discretion.

ESTIMATES

Estimates may be adjusted at the time of or during the grooming process if discoveries are made that make extra care or work required for your pet.

MATTED OR NEGLECTED COAT AND SHAVEDOWNS OR CUSTOM CUTS

Allowing a pets coat to get matted is not only very UNCOMFORTABLE, but DANGEROUS for your
pet’s health. Excessive matting can be avoided with regular brushing and grooming and the
groomer will be happy to show you some brushing techniques for mat prevention.

The groomer will de-mat the pet (if possible) at $1 per minute (minimum $15) in addition to the
regular grooming fee OR the pet will receive a “shave down” to remove the mats. Under this
circumstance, a shave down is the only way to allow the skin to receive necessary oxygen and for
new, healthy hair to grow. Charges for the shave down or shaving ears and tail if they are matted
are determined on a per pet basis. If the client requests the mats be combed out, the groomer will
not do so if it causes pet undue stress or pain. Excessive de-matting is a painful, time-consuming
and costly procedure that causes extreme discomfort and can aggravate (or cause) skin problems.
I am aware that neglect of my pet’s coat can be cause for problems after grooming such as
clipper/brush irritation.

Shave downs or custom cuts that are outside normal specific breed haircuts will be discussed and
the groomer will perform the cuts to the best of his/her understanding of client’s directions and
his/her ability but no other guarantee is made.

Shaving of your pet may dramatically change your pet’s appearance and the hair will be very close
to the skin. This may expose pre-existing skin conditions.

PAYMENT

I understand that payment for grooming services is due at the time the services are rendered unless
prior arrangements have been made. I understand there is a $30 non sufficient funds/returned check
charge and I will be placed on a cash only basis thereafter.